Summary

This section summarizes our privacy practices. For more detail, please read the entire notice.

• We gather information from you, your transactions with us, and outside sources.

•  We use your information only to conduct our business and provide insurance to you.

•  We will share your information with your selected insurer or broker and companies that provide certain products or services you request through us.

•  We will not share your information with other companies for their independent marketing purposes without your consent.

•  You can limit our use of some of this information for marketing purposes.

•  We limit access to your information and use safeguards to help protect it.

•  You may review and correct your information.

 

Who might get information about me from you?

We will share information about you only as permitted by law. We will not share your NPI with other companies for their independent marketing purposes without your consent. There is no need to "opt out" or tell us not to do this.

 

Disclosures include those that we feel are required to provide insurance claims or customer service, prevent fraud, perform research or comply with the law. Recipients include, for example, our family of companies, claims representatives, service providers, consumer reporting agencies, insurance agents and brokers, law enforcement, courts and government agencies. They may disclose the information to others as permitted by law. For example, consumer reporting agencies may disclose Transaction Information received from us to other insurance companies with which you do business.

 

What information do you collect about me?

We collect information about you to quote and service your insurance policy. This is called "Nonpublic Personal Information" or "NPI" if it identifies you and is not available to the public. Depending on the product, we collect it from some or all of the following sources. We have provided a few examples for each source, but not all may apply to you.

• Application Information: You provide this on your application, through your agent or broker, by phone, or online. We may also obtain it from directories and other outside sources. It includes your name, street and e-mail addresses, phone number, driver’s license number, Social Security number, date of birth, gender, marital status, and type of vehicle. It also includes information about other drivers.

•  Consumer Report Information: We obtain this from consumer reporting agencies. It includes your driving record, claims history with other insurers, and credit report information. The information is kept by the consumer reporting agencies and disclosed by them to others as permitted by law.

•  Transaction Information: This is information about your transactions with us, our affiliates, or others. It includes your insurance coverages, limits and rates, and payment and claims history. It also includes information that we require for billing and payment.

 

We also may collect "Website Information" about you. This is unique to Internet activity. It may include how you linked to our website. It also may include your IP address and information about your device, time of visit, and what pages you visit on our website. When you visit our websites, we use cookies, web beacons, and other technology to collect information about you and your activities on our websites. We do this to provide services to you, enhance your online experience, and advertise our products and services.

 

How do you protect my information?

We restrict access to your information to our employees and others who we feel must use it to provide our products and services or otherwise run our business. Their use of the information is limited by law, our employee code of conduct, and written agreements where appropriate. We also maintain physical, electronic and procedural safeguards to protect your information.

 

How can I review and correct information you have about me?

To review information we have about you, send a written request to Customer Service, 1019 W. Broadway, Sulphur, OK 73086. You must describe the kind of information you want to review and state that your request is in response to this notice. Include your full name, mailing address, and policy number (if applicable). Within 30 business days, we will describe what is available and how you may request corrections. We will also name anyone we show as having received the information within two years prior to your request. Finally, we will identify the companies that have provided Consumer Report Information about you.

 

You may review the information at our offices or receive a copy of it for a fee to cover our costs. We will not provide information that we feel is privileged, such as information about insurance claims or lawsuits.

 

To correct information about you, send a written request as described above, explaining your desired correction. Within 30 business days, we will either make the requested correction or tell you why we will not. We cannot correct Consumer Report Information. To do this, you must contact the consumer reporting agency that provided it.

 

If we make your requested correction, we will notify you in writing. We will also notify anyone you name who may have received the information within the previous two years. If required by law, we will also notify others who may have given it to or received it from us. If we refuse to make the requested correction, you may file with us a concise written statement about why you object. That statement should include the information you think is correct. We will include your statement in your file. We will send it to the same persons to whom we would send a copy of any correction or change.

 

Additional Information about Internet Practices

When you visit our websites, we collect Website Information for various reasons. We may use your Website Information to serve ads to you across multiple devices, such as your computer, smartphone, or tablet, or to limit the number of times you see our ads. We may also use your Website Information to customize your experience with and analyze your use of our websites and interaction with our ads.

 

We may transmit certain Website Information to third party advertising companies we work with (“Ad Companies”) to, among other purposes, measure our advertising efficiency or track referrals to our website. Some Ad Companies (such as Google Analytics, Meta, and LinkedIn may be able to associate Website Information with other information they already have about you.

 

We advertise through Ad Companies on websites and mobile apps, such as GoogleAds, LinkedInAds, Meta Ads.

 

Why do you ask for my e-mail address?

When you quote or buy insurance on our website, we collect your e-mail address. We do this so that we can send you e-mails concerning your transactions with us. We may also send updates with other information we think you’ll find useful. You can stop these updates by using the links provided in the emails. 

 

We will share your e-mail address with our service providers and your selected insurer or broker. We will not share your e-mail address with other companies for their marketing purposes without your consent.